Description: We live in an age of rapid change and instant communication. We also live in a Culture of Blame and DisrespectàA BIFF Response can be applied in any communication anywhere ÃÂ- online, social media, in a letter or even in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbours and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely, while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm.A BIFF response is easy to remember, but hard to do. It takes practise! This little book gives over 20 examples of BIFF responses for all areas of lifeÃÂplus additional tips to help you deal with high-conflict people anywhere.See if you can do a BIFF! Not everyone can! Author bio:Bill Eddy is a lawyer, therapist, mediator, and the President of the High Conflict Institute. He developed the ÃÂHigh Conflict Personalityâ theory and has become an international expert on managing disputes involving high-conflict personalities. Eddy is the author of several books, including ItâÂÂs All Your Fault at Work! and High Conflict People in Legal Disputes. Testimonial:"Dan Solin, Author of the Smartest series of books. Second edition info: This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this method to help someone else with a BIFF response ÃÂ- by asking 10 simples questions to make it even more effective.
Price: 14.77 USD
Location: Matraville, NSW
End Time: 2024-11-06T11:27:46.000Z
Shipping Cost: 0 USD
Product Images
Item Specifics
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 60 Days
Refund will be given as: Money Back
Return policy details:
EAN: 9781936268726
UPC: 9781936268726
ISBN: 9781936268726
MPN: N/A
Book Title: Biff: Quick Responses to High-Conflict People, The
Number of Pages: 176 Pages
Publication Name: Biff : Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
Language: English
Publisher: HIGH Conflict Institute Press
Item Height: 0.4 in
Publication Year: 2014
Subject: Human Resources & Personnel Management, Web / Social Media, Communication & Social Skills, Personality, Interpersonal Relations
Item Weight: 8 Oz
Type: Textbook
Subject Area: Computers, Self-Help, Psychology, Business & Economics
Author: Bill Eddy
Item Length: 8.5 in
Item Width: 5.5 in
Format: Trade Paperback
